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Goldrush WhatsApp: chat and phone support

Reach Goldrush support by live chat or telephone. The Goldrush contact page lists every current support channel, including any messaging option.
Account helpContact guide

Reach Goldrush by chat or phone

Reach the right channel

Goldrush support runs on live chat and on telephone, 010 634 3855, and the Goldrush contact page lists every current channel for the online product. Open the contact page, pick the channel that suits your question and you are connected with Goldrush support. Branch and venue contacts serve different tasks, so the contact page is the place to start for Goldrush Online. Live chat suits a quick login or game question, and telephone suits a payment or verification case you would like to talk through. Have your account identifier, the transaction reference, date and amount ready for a payment, or the exact message for a login.

At a glance: Goldrush WhatsApp: chat and phone support

Support channels
Live chat and telephone
Messaging
Listed on the Goldrush contact page
Best route
Live chat or telephone 010 634 3855

Keep account information private

A payment or identity question may need a transaction reference and documents, and those go through your Goldrush account. Your password, one-time code, recovery link and full card details stay with you. Deposits and payouts run through the Goldrush cashier, and the payment rules show each route.

Reach Goldrush support

  1. Open the contact page

    It lists the channels Goldrush runs.

  2. Match the product

    Branch and venue contacts serve different tasks.

  3. Keep details private

    Passwords and one-time codes stay with you.

Use available support routes

For an existing access problem see password help. For a pending payout see withdrawal. The contact page covers the chat and phone routes, while the support hub maps common tasks. To take a break from play, use responsible gambling and its helpline.

Continue with a related guide

Payments

Deposit and withdrawal conditions

Read guide

Questions about Goldrush WhatsApp: chat and phone support

How do I contact Goldrush by WhatsApp or chat?
Goldrush lists live chat and telephone on its contact page, and any messaging option appears there too. Open the contact page, choose a channel and have your reference ready.
What support can I use now?
The Goldrush contact page lists live chat and telephone, and contact guidance explains how to prepare. Live chat or telephone suits a case with a withdrawal, verification or login reference.
How do I send account documents?
Send documents through your Goldrush account and its document process, and keep passwords and one-time codes to yourself. Identity and bank information goes through the channel Goldrush provides for it.